Legal notice of the website

Definitions of the terms and conditions of use of

Etrips website: The website of the Etrips platform (Electronic Tourist Reservation Information Business System), available on (hereinafter “Etrips”)

Etrips platform: The Etrips platform is an environment that enables the management of business of various tourist operators and related stakeholders from tourism and tourism-related activities at the local and national level. At the same time, the Etrips platform facilitates accommodation providers marketing through several world tourist portals. The Etrips website is a part of the Etrips platform (hereinafter “the Platform”)

Etrips platform operator: Etrips d.o.o., Mala ulica 8, Ljubljana (hereinafter “the Operator”)

User: an anonymous user of the Etrips website (hereinafter “the User”)

Partner: an identified user of the Etrips platform who logs into the Etrips system with a user name and a password and uses Etrips in accordance with the terms and conditions of use of an individual user module (hereinafter “the Partner”)

Accommodation provider: A platform partner who uses the module of the accommodation provider for the management, marketing and conduct of business relating to the accommodation and the guests (hereinafter “the Accommodation provider”)

1. Responsibility for data use

Although the Operator believes that all the data in Etrips is of high quality, correct and up to date, it is not responsible for any direct or indirect damage or inconvenience that might be incurred by the User due to any mistakes or inaccurate information which might be found in the Etrips system.

The Operator declares that all information and other services offered by the Etrips system are available as seen, without any guarantee of their accuracy, and therefore it does not assume any liability relating to the accuracy, completeness or usefulness of any information, product or described procedure.

The User may use Etrips contents solely for his/her personal, non-commercial use. Any other form of use of Etrips contents for commercial purposes is not allowed. Information and material published on the Etrips website may not be copied, reproduced or otherwise distributed for commercial purposes without the express written permission of the Operator. The Operator may change this legal notice at any time and it is binding for users in any changed form.

2. Responsibility for the use of communication networks

The User`s responsibility is to use all communication networks in compliance with all relevant regulations, approvals, and permits. The Operator ensures appropriate equipment only on its part and is in no way responsible for any irregularities or illegal behaviour that could result from the use of improper equipment or improper handling by the User. The Operator is not responsible for the termination of access to Etrips that might occur on the part of the User's Internet Service Provider (ISP).

The Operator will do its best to try to advise the User on the use of communication devices.

The Operator is not responsible for any direct or indirect damage or inconvenience that may affect the User due to possible problems or interruptions in the operation of Etrips or other parts of the platform. Due to the specificity of Etrips, in the case of using the internet there is always the possibility of unauthorized access by third parties and abuse or destruction of data; therefore the Operator alerts users to the existence of such a possibility and excludes all liability in this respect, while Etrips guarantees that it protects and manages this information in accordance with applicable law and with due diligence.

3. External connections

For a better user experience, Etrips provides links to other internet sites. The Operator is not responsible for the availability or content of these external internet sites, and the Operator also does not endorse or warrant or guarantee products, services, and/or information described or offered by any other websites. The Operator cannot guarantee that other external sites abide by the same principles of respecting privacy as the Operator does.

4. Public and private user information

Public information is all information on the Etrips website intended for other users, searching by criteria, information about the offer, concluding reservations, such as information on availability, contact information of the User intended for establishing contact and conducting business between the User and the Accommodation provider.

Public information cannot be used to identify the Accommodation provider, if the Accommodation provider does not want to be identified. In any event, public information does not provide access to the user module of the Accommodation provider.

When you are browsing the Etrips website as an anonymous user, we do not collect personal information. For statistical purposes, the Operator reserves the right to obtain only information about the number of website visitors, from which it cannot acquire individual characteristics.

5. Protection of private user information

The Operator shall protect all private user information, which will be entrusted to it by the User, as a business secret and in accordance with all applicable provisions of the Slovenian Personal Data Protection Act, with the following exceptions:

  • Name and surname, e-mail address, phone number, address with postal code, town and country, credit or debit card information intended for the reservation guarantee for which you will give proper consent during the reservation process.

The above information will be transmitted via proprietary protocols to Accommodation providers with whom you have made your reservation. We shall not disclose the above information to third parties without your additional specific consent, except in cases when such disclosure is ordered by a Slovenian court.

The foregoing does not affect our right to disclose your above-mentioned personal information (with the exception of your credit or debit card details)to our partners, including our employees and the employees of our partners and our trusted agents and representatives who have our permission to access this information, as they need it to provide high-quality services.

6. Copyright protection of data and data use restriction

Data in the Etrips system is protected as a database under the Copyrights and Related Rights Act of Slovenia and relevant EU legislation.

The User is obliged to use the data published in the Etrips system only for his/her own needs for non-commercial purposes and shall not further distribute or allow the use to third parties without the explicit written consent of the Operator. The User is not allowed to use or copy individual data and data compiled in databases or parts of platform databases to another computer or any other medium in order to use any of that data, organized identically or similarly, as it is organized in the platform databases.

The User shall be liable for payment of compensation for the use of data obtained in the Etrips system, which is contrary to the provisions of these legal terms and the terms and conditions of use.

7. Copyright

The Etrips website includes materials that are protected under copyright law. For these materials, co-authors or other copyright holders retain the rights to reproduce or redistribute. All persons reproducing or distributing these materials are expected to abide by the conditions and obligations required by the authors or copyright holders. Such protected materials can nevertheless be quoted and used in good faith, as allowed under the regulations on copyrights, which generally permit their use for non-commercial educational purposes such as teaching, research, criticism, news, and reporting.

The User undertakes to protect the Operator from any claims or lawsuits arising from violation of copyright and trademarks of third parties due to the information entered on the Etrips system or other parts of the platform.

8. Minors

Services provided by Etrips are not intended for people under the age of 18. In such cases, the use of any of our services is only permitted with the consent of parents or a guardian. In the event that a reservation is made by a person younger than 18, the Operator and the Accommodation providers reserve the right to cancel the reservation at any time.

9. Original and translation into foreign languages

This legal notice of the website is drawn up in Slovenian and in English language, but all together they represent one and the same document. In the event of conceptual differences and discrepancies in the content of the text of the legal notice of the website in Slovenian and any other foreign language, the Slovenian version shall prevail.

The legal notice of the website in the Slovenian language is available at:

10. Contact

The address of the Etrips website Operator: Mala ulica 8, SI - 1000 Ljubljana, Slovenia, e-mail:, fax: +386 1 434 26 64.

Last update: March 2016